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My Call Cloud Partners

The ever-evolving and expanding roster of our call center software partnerships extend the capabilities of our contact center business partners.  My Call Cloud makes the right connections and delivers our partnerships as available resources and tools for call center operations, amplifying services and ultimately, customer experiences.

My Call Cloud partners extend the capabilities of our software and technology solutions providing a more unified communications systems and broad offering to business partners and contact centers of any size through enterprise.

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Partners & Integrations


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My Call Cloud DNC Partner

DNC.com

Contact Center Compliance has partnered with EVS7 to offer discounted DNC and TCPA compliance packages and products.

My Call Cloud Partner Blind Institute of Technology

Blind Institue of Technology

My Call Cloud created call center software for visually impaired agents, enabling BIT to connect their contacts to a new sector of the workforce.

My Call Cloud call center Reporting and Analytics

Reporting & Analytics

Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.

contact center ringless voicemail no dial

No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

My Call Cloud Hosted Contact Center Features

  • Blended Call Center

  • Built-In Telephony

  • Call Logging

  • Call Monitoring

  • Call Recording

  • Call Routing

  • Call Scripting

  • Campaign Management

  • Escalation Management

  • IVR/Voice Recognition

  • Inbound Call Center

  • Live Chat

  • Manual Dialer

  • Call Barging

  • Outbound Call Center

  • Predictive Dialer

  • Progressive Dialer

  • Queue Management

  • Reporting/Analytics

  • Telephony Integration

  • TCPA Compliant

My Call Cloud Contact Center Software Solutions

computer telephony integration

Computer Telephony Integration

Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

crm call center software integrations

CRM Integrations

Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

ACD contact center software

Automatic Call Distribution

Using automatic call distribution, call centers can control volume and call traffic when combined with IVR  and deliver better customer experiences.

contact center ringless voicemail no dial

No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

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My Call Cloud Contact Center Software Solutions Are Reliable And Scalable

Complimented by a full-suite of awesome features, customization, premium options and so much more!
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No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!