Call Center CRM is Customer Relationship Managementsoftware solutions that aim to improve the overall customer experience by providing contact center agents access to the information and customer history through the CRM (such as Salesforce). My Call Cloud offers call center technology that can integrate with any CRM or platform. A list of My Call Cloud’s native integrations includes Salesforce, VTiger, Sugar CRM and more. >Learn More.
Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce. Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!