A Predictive Dialer is a type of outbound calling system commonly used by contact centers that can auto-dial from a list of telephone numbers. The predictive dialer dials automatically and is used to screen for busy signals, disconnected phone numbers, voicemail, and live-human answers. Call centers and businesses of all sizes looking to save agent time and screen call for live human only answers typically use a predictive dialer as it can ready the calling agent for a customer and human-human interaction versus wasting time manually dialing and getting no answers.
Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce. Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!
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