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Debt Collection Call Center Software

Easily filter out voicemails and no-answers and give agents the power to contact more and recover more with debt collection dialer software. Ensure higher success rates and better compliance with real-time reporting and analytics. Maximize your contact center chances of debt recovery using custom dialing modes to keep agents productive and ready to talk at peak response times.

Reduce operational costs by limiting manual dialing and engaging automated power dialers. Make the most out of live connections with custom CRM integrations and CTI screen pops arming agents with the info they need to recover more.

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Reduce Costs & Recover More.

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See how to recover MORE

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Recover More, Faster. 

My Call Cloud offers the fastest dialing on the contact center marketplace. Industry-leading up-times and the most reliable and scalable contact center software leads to the MOST connections using the most carriers costing our business partners less than other software competitors.  Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.

  • Easily enable agents to screen for busy signals, voicemail, no-answers, and disconnected numbers

  • Seamlessly dial through a list of telephone numbers engaging agents only with a live-human answer.

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Collection Dialer Software ENABLES Agent Productivity

Dynamic Agent Desktop

Customize the agent desktop screen for predictive dialing w/ customer info

List Information & Management

Predictive dialing runs through lists that can be customized for the campaign or agent.

Streamline Agent Efforts

Agents easily review customer information for a sale and close, quicker.

Dial with Agent Availability

Allowing agents time with predictive dialer mode to review information so call recipients are more engaged.

Improve Outbound Campaigns

Improve customer interaction rates

Reach Sales & Marketing Goals

Instant connections leads to better conversations and higher conversions

More Human Connections

Only talk to live-human answers, easily filter telephone number lists

More Brand Engagements

Predictive dialing software presents better opportunities for customer generation and retention with multiple dialing modes.

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My Call Cloud Hosted Contact Center Features

  • Blended Call Center

  • Built-In Telephony

  • Call Logging

  • Call Monitoring

  • Call Recording

  • Call Routing

  • Call Scripting

  • Campaign Management

  • Escalation Management

  • IVR/Voice Recognition

  • Inbound Call Center

  • Live Chat

  • Manual Dialer

  • Call Barging

  • Outbound Call Center

  • Predictive Dialer

  • Progressive Dialer

  • Queue Management

  • Reporting/Analytics

  • Telephony Integration

  • TCPA Compliant

My Call Cloud Hosted Contact Center Software Solutions

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Computer Telephony Integration

Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

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CRM Integrations

Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

ACD contact center software

Automatic Call Distribution

Using automatic call distribution, call centers can control volume and call traffic when combined with IVR  and deliver better customer experiences.

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No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

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My Call Cloud Contact Center Software Solutions Are Reliable And Scalable

Complimented by a full-suite of awesome features, customization, premium options and so much more!
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