Predictive Dialer

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Predictive Dialer Software

Benefits of the predictive dialer for all size contact centers are uniform. Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately with automated predictive dialer technology.  Enjoy greater efficiency and empower agents to control calling to meet quotas and sales benchmarks smoothly.

Have agents well prepared for sales calls with predictive dialer software.  Ensure higher success rates allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction. Predictive dialing can control volumes and is ready for agent-anywhere access.

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Engage Multiple Dialing Modes

My Call Cloud offers the fastest dialing on the contact center marketplace. Industry-leading up-times and the most reliable and scalable contact center software leads to the MOST connections using the most carriers costing our business partners less than other software competitors.  Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.

  • Easily enable agents to screen for busy signals, voicemail, no-answers, and disconnected numbers

  • Seamlessly dial through a list of telephone numbers engaging agents only with a live-human answer.

Predictive Dialer Software ENABLES Agent Productivity

Dynamic Agent Desktop

Customize the agent desktop screen for predictive dialing w/ customer info

List Information & Management

Predictive dialing runs through lists that can be customized for the campaign or agent.

Streamline Agent Efforts

Agents easily review customer information for a sale and close, quicker.

Dial with Agent Availability

Allowing agents time with predictive dialer mode to review information so call recipients are more engaged.

Improve Outbound Campaigns

Improve customer interaction rates

Reach Sales & Marketing Goals

Instant connections leads to better conversations and higher conversions

More Human Connections

Only talk to live-human answers, easily filter telephone number lists

More Brand Engagements

Predictive dialing software presents better opportunities for customer generation and retention with multiple dialing modes.

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Contact Center Predictive Dialer Software

  • Easy Installation & Setup

  • Efficient Calling

  • Anywhere Agents

  • Web Callback

  • CRM Integrations

  • Ringless Voicemail Compatible

  • Campaign Management

  • Outbound List Management

  • DNC Compliance

  • Call Barging

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My Call Cloud Contact Center Software Solutions

computer telephony integration

Computer Telephony Integration

Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

crm call center software integrations

CRM Integrations

Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

ACD contact center software

Automatic Call Distribution

Using automatic call distribution, call centers can control volume and call traffic when combined with IVR  and deliver better customer experiences.

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No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!