Deliver country code and local area code calls to customers through with automated dynamic caller ID. Incorporate local presence calling with No Dial™ and ringless voicemail to achieve even higher than expected 50% open and 30% call-back rates.
Look for higher connections and better call-back rates for customer interactions that are engaged, through localizing the call. Using dynamic caller ID when dialing customers, the call recipient is more likely to pick up the call if the number appears to be local and is similar to their phone number. Geographically target the caller using localized caller ID and auto dialer software that automatically selects the best area code number from your list of phone numbers while dialing for the agent.
Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce. Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!