Cloud APIs

CONTACT CENTER SOFTWARE ENGINEERED TO PROVIDE FOR EXTENSIVE INTEGRATIONS. 

CLOUD API INTEGRATIONS

My Call Cloud can integrate with any desired platform through cloud and APIs with simple installation.  Get started in hours, not days with cloud and API integrations made easy. Gain instant access to data and resources with simplified configuration for agents, administrators, supervisors, and operational staff. Get a demo today of My Call Cloud’s comprehensive suite of cloud APIs for optimum workforce agility.

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Seamlessly Bring Together Business Communications

My Call Cloud can seamlessly integrate your contact center and Cloud APIS or CRM for advanced capabilities in case management, reporting, and forecasting.  Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.

  • Get instantaneous access to data with simplified configuration

  • Unique integrations?  No problem, our experienced implementation team can get you up and running, fast.

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contact center cloud integrations

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CONTACT CENTER CLOUD API INTEGRATION FEATURES

  • Easy Installation & Setup

  • Fully Customizable Options

  • Reporting & Analytics

  • Out-of-the-Box Integrations

  • CRM Ready Integrations

  • Communicator Tools

  • Productivity Tools

  • Simplified Design Integration

  • Unified Communications

  • Industry-Standard APIs

  • Experienced Integrators

  • Role-Based Customizations

  • Plug & Play

  • Advanced Admin Options

  • Stellar Customer Service

Contact Center Software Cloud API Integrations Demo

Demo

Request to demo My Call Cloud Contact Center Software and Solutions, see first-hand reliable, industry-leading uptime hosted call center technology.

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CRM Integrations

Choose from a full suite of integrations for a more unified customer experience.  Adapt business tools and technology to leverage agent success and reduce down-time.

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Contact Center Compliance

Have confidence in correct contact handling compliant with federal and state laws and regulations.  My Call Cloud employs the highest data security standards.

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Powerful Analytics

Historical and real-time data and analytics can provide invaluable evidence into campaign performance, agent productivity and call center operations.

Let's Partner

My Call Cloud makes it easy to set up your Contact Center and conquer your goals.

Our Contact Center client support, training and consulting offerings ready your business for success.
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No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!