OmniChannel Solutions

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OmniChannel Solutions

Maybe you would like a automated solution to send out email notices after the __(x#)__ attempt, or to start using SMS messages with a segment of your contacts. You may have been thinking about getting new Toll Free numbers and start publishing them to drive more inbound calls to your team. Maybe you have Facebook account names and you want to reach out to them using your call center solution. You and your team may have been recently thinking what a good idea it would be to provide a chat window on your website and have your calling agents field queued questions from site visitors. Maybe you want to try something innovative like sending No-Dial voicemail messages to your client cell phones.

With MyCallCloud LLC you can do all these things – And More. Call us for a no-obligation consultation to explore the Omni-Channel / Unified-Communication possibilities at 888-663-0760 (Option 1).

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No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!