Does your staff need a quality client communication platform while working from home ?
MyCallCloud can help your team increase productivity. Get the word out to your clients/prospects while your Work From Home (WFH) staff all use your Caller-ID. Keep your people safe at home and working productively. Assign individuals to work individually or as part of an inbound, outbound, or a blended team.
Telecommuting – Remote working – The new norm…
MyCallCloud is here to help with robust WFH client communication options.
We provide options to send out SMS, Email, IVR Robo, or No-dial (RVM) calls. You designate staff members to field inquiries from the communication channels your prospects/clients prefer to use. We also allow you to designate staff members who can field interactions from your website’s chat interface. Call us and let’s talk about the obstacles you want to overcome. We will consult with no obligation.
Advantages of the MyCallCloud Solution:
- Flexibility for WFH staff
- Real Time monitoring for management
- Full call recording and activity Reporting
- Dedicated nerds who listen & provide advisement
- Robust Omni-channel communication options
- Local presence (& more) caller ID management
- Integration solutions to make your team more effective
- Scripting for call walkthroughs & information gathering
- Artificial Intelligence based line ratio management