Security and Compliance

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Safety, security and compliance of contact center software technology and solutions.

Phone Number Validator

Phone Number Validation Phone list cleaning and phone number validation is important for call centers when communicating to customers for understanding the best methods of reaching and contacting individuals and segments of groups.  Maintaining compliance is also a vital element of call centers.  Cell phone verification happens instantaneously [...]

No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!