Localized Caller ID for Improved Outbound Sales & Marketing

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Localized Caller ID for Improved Outbound Sales & Marketing

Localized Caller ID

Localized caller ID or, dynamic caller ID can be implemented for targeted sales and marketing campaigns aimed at providing a local presence to the customer.  A local dynamic caller ID engages leads, clients and customers in campaigns up to 40% more than call centers  without it. Using dialers that have not been optimized for the customer’s local geographic area has a typically lower connection and call-back rate.  Paired with No Dial™ ringless voicemail, it’s possible to achieve connection and call-back rates that exceed call center expectations. (Learn: Local Presence Dialing)

How Localized Caller ID IMPROVES Outbound Campaigns

Based upon the phone numbers loaded in the software, the area code auto dialer software will automatically select the area code that represents the same area code or, country code as the recipient of the call.  A localized caller ID impresses upon the customer that a familiar number is calling and a connection is more likely achieved. The call recipient is more likely to pick up the phone from a number that is local, increasing answer rates and opportunities for better customer and brand engagement.

localized dynamic caller ID infographic

Have a positive effect on customers and make your outbound call center team more efficient with local dynamic caller ID, automatically selecting the best area code match for your customers.

A Dynamic Caller ID ENGAGES

local dynamic caller id

A customer is 40% MORE LIKELY to pick up the call or, return a missed call if the number looks familiar.  Using a number similar to their phone with area code or, similar digits, peaks the recipient’s curiosity and they are more likely to engage with the agent.

Streamline agent efforts by optimizing for MORE CONNECTIONS with localized caller ID.

Local presence dialing is more effective than dialing for outbound campaigns without a dynamic caller ID.

Ringless Voicemail w/ Localized Caller ID

No Dial™ ringless voicemail from My Call Cloud can be optimized with a local dynamic caller ID.  Instantly drop voicemails directly to a customers voicemail server without a missed call alert or, ringtone.  The dynamic voicemail text will also show a localized caller ID that increases open and call-back rates beyond the expected 50% and 30%, respectively.

Learn more about local presence dialing and it’s effectiveness with outbound campaigns for sales and marketing call centers.  Contact us for a demo or call for a quote 888.663.0760

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No Dial™ Ringless Voicemail Drops

Deliver pre-recorded messages to prospects or customers without engaging dialing by loading the voicemail directly onto the customer’s phone server. Utilize the My Call Cloud contact center software industry exclusive: patent pending text-to-speech ringless voicemail drops. Increase contact center productivity and optimize agent workforce.  Add No Dial™ ringless voicemail drop to your outbound contact center suite today and watch engagement numbers soar!