DISASTER RECOVERY AND ON DEMAND SERVICES IN TIMES OF EMERGENCY – My Call Cloud is available 24×7 for emergency call center software. We house our technology servers in one of the just a handful of Tier 3 data centers in the world. Battery backup and generator backup is on the priority of emergency services here in Denver, Colorado.
With all that’s going on currently with COVID–19, My Call Cloud can help with work from home connections for all agents, using VOIP or traditional phone services. The agent will just need an internet connection to perform any call center operations.
My Call Cloud Has 79,556+ Hours In Contact Center Software Uptime And Counting
Making It The Most Trusted & Reliable Contact Center Software On The Market.
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners.What Makes Our Telephony Different From Everyone Else?
U.S. Based Highly Rated Support
Dedicated My Call Cloud Account Team Members
Real-Time Data, Analytics + Historical Insight
Powerful Telephony + Innovative Technology
The only provider offering AI line ratio management!
Why Choose My Call Cloud?
CLOUD SOFTWARE TECHNOLOGY
RELIABILITY & SCALABILITY
INDUSTRY LEADING UPTIMES
My Call Cloud Does MORE for Contact Center Business Partners
Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!